FAQs

Hey friend! Need help? We may have your answer right here!

Where's Laundry Dae?

Our storefront is at 125 Main Street in McAdenville, NC which is only a few minutes outside of Charlotte, just off of I-85.

How quickly will I receive my shipped item(s)?

We almost always ship within 48 hours of your online order. The arrival time will depend on your shipping address (we're in NC!) and the shipping option you selected but generally you'll receive your order within 1 to 3 days.

Shipping is free for orders $150+. For orders under $150, it depends on the weight of your items and shipping service selected. You'll receive a shipping estimate at checkout.

What is your return policy?

Items purchased at full retail price may be returned for store credit within 14 days of purchase.

Discounted items are final sale and cannot be returned or exchanged.

Membership payments and styling service fees are nonrefundable.

Can I purchase a gift card?

Yes! You can purchase a gift card online or in-store in a variety of amounts. Go here to grab one!

How do I consign?

Consignment is available through The Looks and all information can be found there.

Still have questions?

We're here to help!